Prepaid
Help & Support
Top Up Advance
- How to pay my top up advance back
- How to request a top up advance
- What can I do with the credit of the top up advance?
- How can I check if I can take an advance?
- Why can't I take an advance?
- I constantly receive a notification on my new sim that I have a top up advance of Digicel
Manage your account
- How to send credit to someone
- Digits of my voucher are scratched off
- How does a top up extend the life cycle of my sim
- My credit is running out
- What is your bonus credit?
- How can you check your balance?
Manage your plan & promotions
- 7 Days Facebook Plan
- Magic Number
- How to manage your data plan
- Quick Pass
- How do you activate a plan?
- My friend got an offer and I did not. Why?
Manage your account via short codes
- How to activate your data plan
- How to view your credit balance
- How to activate a promotion
- How to view your data balance
- How to reactivate your data plan
- How to send credit to someone