Below we have stated the most common reasons of excessive data costs and how you can manage these.
The best way to use internet on your phone is to activate a data plan. If you want to know which plan suits, please click here. If you have activated the option 'internet without plan' and you are using data, then this will be subtracted from your main balance. Call 100 for more information about your plan and your transactions. Or click here for our live chat option.
If you have Wi-Fi option on on your phone or if you are not using data on your phone, we advise you to turn off your data connection for unexpected data costs.