Before converting a number from postpaid to prepaid, it is mandatory to first pay all the outstanding bills. The customer should be outside of the contract period. If the customer is still within the contract period, they should first pay the monthly fee for the remaining months. For more information contact us.
What is the duration of the process?
This is a process of 30 days.
Where can the customer convert his postpaid number to prepaid and vice versa?
The customer can visit every Digicel store.
What are the conditions to convert from postpaid to prepaid?
- No outstanding bills
- A complete filled in form
- Should be outside of the contract period
- If still within the contract period, then first pay the monthly fee for the remaining months of the contract period